Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address)
• Account credentials and authentication data
• Financial information related to deposits and withdrawals
• KYC verification documents and identification information
• Communication preferences and support interactions

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our investment platform services
• Process your transactions and manage your account
• Verify your identity and comply with legal requirements
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent or at your direction
• To comply with legal obligations and law enforcement requests
• To protect the rights, property, and safety of Prime Blocks and our users
• With service providers who perform services on our behalf
• In connection with a merger, sale, or acquisition

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure socket layer technology, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and review your personal information
• Request corrections to inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Export your data in a structured, machine-readable format

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us through our support page or email us at privacy@primeblocks.com.